At Footwears4you, we want you to be completely satisfied with your purchase. If you are not happy with your order, we're here to help.
Eligibility
- Items must be returned within 30 days of the delivery date.
- Products must be unused, unworn, and in their original packaging with all tags attached.
- Proof of purchase is required for all returns.
Non-Returnable Items
- Sale items and items marked as final sale cannot be returned.
- Gift cards are non-returnable.
- Items that have been worn, washed, or damaged after delivery are not eligible for return.
How to Initiate a Return
- Contact us through our website with your order number and reason for return.
- We will provide you with a return authorization and instructions within 2 business days.
- Pack the item securely and send it to the address provided.
Refunds
- Once we receive and inspect your return, we will notify you of the approval or rejection.
- Approved refunds will be processed to your original payment method within 5–7 business days.
- Original shipping charges are non-refundable unless the item was received damaged or incorrect.
Exchanges
- If you need a different size or style, we recommend returning your item and placing a new order.
- This ensures the fastest service and product availability.
Shipping Costs
- Return shipping costs are the responsibility of the customer.
- If the item was received damaged or incorrect, we will cover the return shipping cost.
Contact Us
For any return-related queries, please reach out to us through our website.